The last time I attempted to in stall this new software to my computer I lost saved point in my at the beginning of level 19 of my original Doom 3 software therefore, I had to start from the very beginning of game on level 1, after re-installing my existing Doom 3. On the third attempt to install Doom 3: Resurrection of Evil, I received the same problems, and couldn't get it to work. I also did my best to download load any need patches in amore than one logical proceedure. I was fortunate the first to times that my original Doom 3 software managed to save existing point in the game, which was at the beginning of level 19 (Delta Labs 4). The software would not install properly, and everytime I attempted to install it, which also caused my existing Doom 3 software to no longer work, forcing me to uninstall both & Doom 3: Resurrection of Evil, followed by reinstalling my original Doom 3, and download its patches, to see if I find another way to install and get this Resurrection of Evil software to install & work properly. Can't be certain where product failure is, do to being a used item.